TABLE OF CONTENTS
- Seller Onboarding
- Order Processing
- Inventory Tracking
Seller Onboarding
Step 1: Install Amazon MCF Plugin
1. Login in Kartify Admin Panel
2. Select the Store for which you want to enable MCF
3. Go to Extensions>Modules>Amazon OMS
4. Enter the details in the Amazon plugin. Refer to the table below for the same.
How to generate API credentials in Amazon seller central?
1. Sign in to Seller Central using your developer credentials
2. Click on the Hamburger menu on top left of the screen and go to Partner Network> Develop Apps
3. On the Developer Central page, choose Add new app client.
4. Fill the App registration form.
A. App name: Write “Amazon MCF”
B. API type: Select “SP API and MWS” from dropdown
C. Enter Developer ID: Add the developer ID applicable for your region.
eg: For India, enter the developer ID in Europe(includes India) only.
How to find developer ID?
This can be found on the top of Seller central page:
D. Roles: Select all the Roles
E. Delegate access to PII: Select “Yes” and check all the options(Direct-to-Consumer Shipping, Tax Remittance,Tax Invoicing)
F. Click Save and Exit
5. Your App will be visible in the App list in the Seller central page.
Click View under LWA credentials for the application you want.
You will get the Client ID and Client Secret.
6. Click the dropdown icon under Action for the application and click Authorise.
Copy the Refresh token.
How to find URL
How to find Marketplace ID
The marketplaceId identifies the marketplace in a request.
North America
Europe
Far East
Step 2: Map Kartify and Amazon SKUs via ProductSKUMapper
In the Kartify admin panel, go to the Catalogue>Catalog Manager
Go to Export type and locate the "Product SKU Mapper" and click the Export button.
Open the downloaded file and:
A. map your Kartify SKUs to the corresponding Amazon SKU by adding the Amazon SKU code in “seller_sku” column
B. Add a new column named “action” with value as “save” in each row.
C. save the file in the same format: csv
Downloaded File Format:
Updated file format:
Go back to the Kartify admin panel: Catalogue>Catalog Manager and Go to Import type and locate the "Product SKU Mapper", choose the updated file and upload and then click Import.
[your import will start and the mapper file will be uploaded]
Success message: Data uploaded successfully
Step 3: Approve ProductSKUMapper file
Go to System>Tools>Data log
Locate and Click File manager in Table list
Click Approve in action_by column
The file status will be shown as “Approved”
-The SKUMapper file has been successfully processed
-In a few minutes, the inventory count of the mapped SKUs will be fetched from Amazon that you can check by exporting the ProductSKUMapper file from the Catalogue manager in column named “quantity”
Note that this inventory count is calculated after multiplying the visible inventory %age(added in Plugin details) with the actual inventory count received from Amazon.
Eg: In image below, for SKU: NT-131, the inventory count received from Amazon was 4, which was multiplied with 0.7(Visible Inventory %age was 70%) = 4*0.7 = 2.8 ~ 2
(we take the lower value) Hence value 2 in the quantity column.
Step 4: Auto-Warehouse Creation and Priority-Based Order Allocation
After approving the ProductSKUMapper file, an MCF warehouse will be automatically created with name “Amazon_MCF_3” under Settings>Warehouse
Go to the "Warehouse Settings": top right of Warehouse section
Set “Priority based order allocation” as the order allocation and click Save.
Step 5: Adding Store URL in Uniware Channel Connectors
Login into Unicommerce panel
Go to the Settings>Channels and Click the Kartify(ANS Commerce) channel
Go to Connectors and click reconfigure
Edit the Store URL from "NA" to "{website URL}/kartify/"
eg: if the website url is https://www.secretwish.in then Store URL: https://www.secretwish.in/kartify/
Connect and UC configuration is completed.
Note: Step 5 can be skipped if you are using Unicommerce as an OMS.
Order Processing
Once an order is placed on the store for the SKU with inventory in MCF, the order will be visible in the Sales>Orders page.
This order will be automatically pushed to MCF
(note in case MCF rejects the order due to pincode serviceability or inventory not available, the order will be pushed to the next OMS i.e. Unicommerce or EasyEcom whichever is configured)Once the order is pushed to MCF, the order item status moves to “Processed” which can be seen in Order details page
After the order is processed by Amazon team and the order is picked up, the order item status moves to “Shipped” in Kartify
(Note: Kartify automatically fetches the order status from MCF)
-The next statuses are also visible in Kartify i.e. IN TRANSIT, OUT FOR DELIVERY and DELIVERED (these statuses are fetched from MCF automatically)
-If the item is undelivered to the customer and returns back then the Item status becomes RETURN INITIATED then RETURNING and RETURN COMPLETE
-If the order is cancelled by the Amazon team in the MCF panel then the same is reflected back in Kartify.
-If the order is cancelled by the Customer from the order details section in the Store then the order cancellation request is sent to Amazon automatically.
(note: if the order is already processed by Amazon team, then the order can’t be cancelled by the customer)
Customer Initiated Return: The "Return" button will be hidden from the Order Details page in the Kartify store as MCF doesn’t support returns.
Inventory Tracking
Go to Catalogue>Catalog manager
Locate WarehouseInventory in Export type and click Export
Open the downloaded file, you will find the MCF Inventory in the inventory column on the extreme right.
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